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Privacy Policy

Privacy Policy and your consent of data utilization by www.dynamic-billard.de

Your trust is important to us. We respect your privacy and personal sphere. In the following privacy policy, we will inform you about the usage of your data, collected by our website. We collect data strictly based on the European General Data Protection Regulation GDPR. Applicable as of May 25th, 2018 for all companies in member states of the EU that are collecting and processing personal data like name, address, bank details, birth days etc. and the area-specific regulations - German Bundesdatenschutzgesetzt (BDSG (neu) 2018) and Telemediengesetz (TMG), which is a federal data protection act of the German federal states. Please note that internet-based data transfer may be subject to security breaches and that it is impossible to be protected from access by third parties.

Content:

  1. Responsible Authority
  2. Collection, usage and processing of personal data
    1. What is personal data
    2. Data processing
    3. Duration of data processing
    4. Necessity of data collection
    5. Data deletion
    6. Data transfer to third parties
    7. Export of data outside to states outside the European Economic Area
    8. Customer data
    9. Forms
    10. Orders
    11. Email confirmation
    12. Email Advertising
    13. Newsletter
    14. Product reviews
    15. Lottery game (for product reviews)
    16. Advertising by letter post
  3. Cookies
    1. What are Cookies
    2. Deactivate Cookies
    3. Session Cookies
    4. CSRF Cookies
    5. SLT / Shopware Login Token
    6. Wish list
    7. Viewed products
    8. Third party cookies
  4. Storage of access data in server log files
  5. Google Analytics – Creation of anonymised user profiles
  6. Usage of Google Maps
  7. Sharing-Buttons
  8. Usage of YouTube Videos
  9. Usage of Web Fonts
  10. Recipients
  11. Safe Data Transmission
  12. Rights of the person concerned
  13. Given consents
  14. Right of Objection of the person concerned (Art. 21 DSGVO)
  15. Right of appeal to a supervisory authority of data protection
  1. Responsible Authority

    Responsible for the collection, usage and processing of your personal data, as defined in the Bundesdatenschutzgesetz and the European General Data Protection Regulation GDPR is Dynamic Billard Organisation GmbH, Konrad-Zuse-Str. 15, 66459 Kirkel-Limbach (further on referred to as Dynamic Billard). In case you want to contradict some or all of the measures to collect, use and process your personal data as described in this privacy policy, you can do so by sending an email or a letter to the following contact details::

    Dynamic Billard Organisation GmbH

    Konrad-Zuse-Str. 15
    66459 Kirkel-Limbach
    Deutschland

    General Manager:
    Gregory Koblenz und Benz Botmann

    Phone: +49 (0) 6841 99303-0
    Email: vertrieb@dynamic-billard.de

    Data Protection Officer:

    Maria Theresia Andres Grosser
    Elstersteinstr. 36a/47a
    66386 St.Ingbert
    Germany
    Email: info@tesgrosser.de

  2. Collection, usage and processing of personal data
    1. What is personal data
      Personal data is any information that relates to an identified or identifiable living individual like name, phone number, address etc. not personal is statistic data that doesn’t relate to such individuals like how many users have been on a specific page of our shop.
    2. Data processing
      We are saving and processing your data only to handle your purchase, potential warranty claims and our own marketing purposes.
    3. Duration of data processing
      If not stated different within clause 2 and 3 and if we don’t have your permission to process your data for a longer time-period, we don’t store and process personal data of users of our website after the necessary usage has expired. That does not apply in cases where we must keep them for statutory storage obligations (e.g. provisions of commercial and/or fiscal law, that obligates a longer retention period.)
    4. Necessity of data collection
      Personal data collection, as stated within clause 2 and 3 is not necessary nor legally or contractually required to use our website. However, it is necessary for the purposes stated within 2 and 3.
    5. Data deletion
      After the fiscal and commercial provisions have expired, we delete personal data, unless you have given your permission, that we can use them beyond what is permitted by law. You have the right to claim the deletion. If the fiscal and commercial provisions have expired and the specific purpose of storing the data is no longer given, we will delete your personal data.
    6. Data transfer to third parties for the purpose of concluding contracts
      We only transfer personal data to third parties within the legally permitted execution of contractual relationships. Transferred data is only used for the fulfilment of the specific assignment by the service provider. E.g. we transfer your data to a shipping company that delivers goods to you, we transfer your data to bank to handle the payment etc.

      We only transfer your email address to the shipping company if you have given us permission for the purpose of sending you a tracking code. Otherwise we only transfer your Name and address for the purpose of delivering the goods.

      In case you pay with PayPal, PayPal needs some details like your name, your address etc. You give your details directly to PayPal by using a special input form. In general, the data correspond to the data we collect from the buyer during checkout process. PayPal might transfer your data to a commercial credit reference agency for a credit check. More exact information can be found in the privacy statement of PayPal: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full
    7. Export of data outside to states outside the European Economic Area
      Other than the export of your ip address, we do not export personal data to states out-side the European Economic Area. In cases where we export data to Google to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Therefor Google provides the evidence, that the processing of the data is within the terms of the EU Data Protection Regulations and ensures a similar data privacy protection.
    8. Customer data
      If you purchase something at our shop, you can create a customer account or register as guest. In both cases we collect personal data like name, address, birth date, email, payment details and your location. You must protect your customer account with a password. You also commit to keep your password secret, so that no unauthorised persons can access your account. We will not be liable for any abuse of your customer account that we are not responsible for.

      If you wish to delete your customer account, please send a message to the above-mentioned contact options. Data, which has been collected to conclude an order, given you did not explicitly accept to keep them longer, will be automatically deleted after the legal retention period, 10 years after the data collection, respectively after the time of your last order.

      We are using this data, based on our legitimate interest for the purpose of concluding contracts, under the European General Data Protection Regulation GDPR of Article 6(1)(b).
    9. Forms and email contact
      Personal data is also collected in the following forms of our shop: contact form, defective product, cancellation form, affiliate program, table setup form. Which data we collect depends on the form itself. We use this data only for the purpose of the contractual fulfilment or to answer your questions. We will delete the collected data as soon as the specific purpose of storing the data is no longer given and if there are no fiscal and commercial provisions still active.

      The data processing is based on our legitimate interest to answer to our customers' requests, under the European General Data Protection Regulation GDPR of Article 6(1)(f). If your request is connected to a contract with us, our legitimate interest is furthermore based on the European General Data Protection Regulation GDPR of Article 6(1)(b).
    10. Orders
      With the completion of an order, the products and/or services you have ordered at our shop will be stored together with your IP address and the data of your customer account.
    11. Email confirmation
      After we have received your order, we will send you an order acknowledgement and an order confirmation to the email address you have signed up with. You may also receive an email from the shipping company with a code that enables you to track your shipment.
    12. Email Advertising
      If we collect your email address associated with the purchase of goods or services, and you have not disagreed, we reserve the right to send you offers about similar products to those you have purchased from our assortment already on a regular basis. You have the right to disagree to that usage of your email address at any time by sending us a message as email or letter. When you sign up with a customer account, you can choose if you want to receive email adverts or not. In the email adverts is also always a link to a page where you can sign of.

      The data processing is based on our legitimate interest for personalized direct mail, under the European General Data Protection Regulation GDPR of Article 6(1)(f)
    13. Newsletter
      We will only send you newsletter as email, if you have explicit agreed to that beforehand. We use the so-called double opt in system for that. After you have signed up for the newsletter, we will send an email to you, including a link to confirm that you are the owner of that email address and that you agree to the signup. You can sign of from the newsletter at any time. In the footer of each newsletter is a link to do so. But you can also send us an email or a letter or use the form on our website: https://www.dynamic-billard.de/en/newsletter

      The data processing is based on our legitimate interest for personalized direct mail, under the European General Data Protection Regulation GDPR of Article 6(1)(f) and your permission, European General Data Protection Regulation GDPR of Article 6(1)(a)
    14. Product reviews
      On our product pages we give you the option to submit your product evaluation and rating. We activate them after we have verified the purchase. To do so we need you to put the email address that you have signed up with in the product review form. We will not publish your email address. Only what you put in the field name will be shown above your review. Feel free to only use your first name, initials or an alias. Product reviews only get deleted on request. If you want your review to be deleted, please send us an email or letter with the order number, the product, your email address, the date of your purchase and which review you want us to be deleted.

      The data processing is based on your permission, under the European General Data Protection Regulation GDPR of Article 6(1)(a).
    15. Lottery game (for product reviews)
      Everyone that has done a product review participates automatically in our lottery game. We draw prizes in on a regular basis. In case you win, we will send you an email to inform you about it. In that email we will ask you for your permission to publish the name you have used for the review to name you as a winner on our website. You can agree or disagree to that. More information and conditions for participation for our lottery games can be found here: https://www.dynamic-billard.de/de/bewertungen/gewinnspiel

      The data processing is based on your permission, under the European General Data Protection Regulation GDPR of Article 6(1)(a).
    16. Advertising by letter post
      We reserve the right to use data we have collected within a contractual relationship (name and address) to send you Adverts by letter post to inform you about interesting offers and inform you about our products. You have the right to disagree to that usage at any time. To do so, please send us an email or a letter.

      The data processing is based on our legitimate interest for personalized direct mail, under the European General Data Protection Regulation GDPR of Article 6(1)(f).
  3. Cookies
    1. What are Cookies
      Cookies are little text files, which your browser stores locally on your computer. There are two different kinds of cookies. Session Cookies will be deleted the moment you close the browser. Temporary/permanent Cookies stay for a longer period or until you delete them manually. None of the Cookies, used in our shop contain personal data, they only contain pseudonymised data which will never be combined with personal data in any way.
    2. Deactivate / delete Cookies
      You can deactivate the storage of cookies in your browser. How to do that is usually described in the help system of your browser (look at the menu bar for the help system). But, to deactivate the storage of cookies means, you cannot use our shop. We need your browser to store cookies to grant you the usage of the core functionality like: adding a product to the basket, to check if you are logged in or not and to protect your session with the CSRF-Token (Cross-Site-Request-Forgery) In the security settings of your browser, you can delete cookies at any time.
    3. Session Cookies
      Session Cookies are needed to recognize if the user has something in the basket or not and if the user is logged in. Only the Session-ID is stored by the browser.
    4. CSRF Cookies
      CSRF Cookies are required for the user to be able to use different parts of the shop and to protect the user's session from attacks. More information about that can be found here: https://en.wikipedia.org/wiki/Cross-site_request_forgery
    5. SLT / Shopware Login Token
      With this cookie, we can recognize you, even if you are not logged in. They are used to give you the most relevant information about our products, based on the products you have already looked at.
    6. Wish list
      If you add a product to your wish list, a cookie will be stored to remember what you have added. The only purpose of that cookie is to help you to find the products you are interested in effortless.
    7. Viewed products
      The products you have already looked at are stored in a cookie. This cookie helps you to find products that you have already looked at. We are using that data also for statistical purposes to generate the service “customers also looked at”.
    8. Third party cookies
      By using our shop there will be also cookies from third parties stored on your computer. Our advertising partners store data like which pages you have visited, if you have purchased something, which website you have gone to next etc. The date is anonymised and are only used in a statistic to help us to improve our range of products and the user experience.
  4. Storage of access data in server log files
    With each access of any page on our website the user's browser is sending data, which is stored in so-called server log files. The server stores the date and time of the access, the name of the page visited, the IP address, the referrer URL (the page you have come from), the amount of data transferred as well as the browser and version of the browser used. This data is only used in anonymised form to operate without disturbance, to improve our range of products and the user experience. The data does not refer to you as a person. We use them as statistics to see at which time the shop is used the most and which data volume is requested.

    The data processing is based on our legitimate interest to improve our business, the security and to optimise our website, under the European General Data Protection Regulation GDPR of Article 6(1)(f).
  5. Google Analytics – Creation of anonymised user profiles
    Google Analytics is a service of Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to collect information for statistical evaluations on our website. Cookies will be stored locally on your computer (little text files). The cookies contain the IP addresses of the users and transmitted to a Google server that is usually in the USA. The IP addresses will be given to third parties by google only in the legally allowed regulations and within the regulations of a data processing contract. We want to point out, that we use the code „anonymizeIp“ to mask your IP address. By using our website, you agree, that the data, collected by Google are used in the above described way by Google and in the regulations of data processing contract. You can deactivate the storage of cookies in your browser. But you cannot use our shop without cookies. As an alternate you can download a plugin which disables the storage of the Google Analytics cookie here: https://tools.google.com/dlpage/gaoptout?hl=en

    As an alternate to the browser plugin or in case you are using a mobile device, you can also click this Link to avoid Google Analytics collecting data on this website in the future. It will install an Opt-Out-Cookie on your device. Should you delete your Cookies, you must click this link again.

    For more information about the privacy statement of Google visit: https://www.google.com/analytics/terms/ and https://support.google.com/analytics/answer/6004245?hl=en

    The usage of Google Analytics on our website is based on our legitimate interest to analyse the user behaviour to improve and optimise our website and for marketing purposes, under the European General Data Protection Regulation GDPR of Article 6(1)(a).
  6. Usage of Google Maps
    We are using Google Maps to inform you how to find us on our website. Google Maps is a service of Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google collects data if you visit our page „how to find us“ including your IP address and transfers and stores the data at a server located in the USA. That information might also be given to third parties, if it is prescribed by law or to process the data in the regulations of a data processing contract. The date will not be combined with other Google data. You can deactivate Google Maps to stop Google collection data by deactivating JavaScript in your Browser, but you cannot use our shop anymore. If you use our shop and do not deactivate JavaScript, you consent to the collection of the data by Google in the way we described. For more information visit the policy statements from Google at: https://policies.google.com/privacy?hl=en
  7. Sharing-Buttons
    We are using the „Shariff buttons“ on our website. „Shariff“ was developed by specialists of the computer magazine c’t to allow for more privacy on the web. Shariff enables website users to share their favourite content without compromising their privacy, it enables visitors share content with others without needless data leaks. It works without a connection between the visitors’ browsers and social networks (unless they decide to share). For more information visit: https://github.com/heiseonline/shariff
  8. Usage of YouTube Videos
    We have integrated YouTube videos on some of our website pages. YouTube is a free of cost video portal of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, a subsidiary company of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. To visit one of that pages, that has a YouTube video integrated, a YouTube component will be downloaded. If the user is logged in at YouTube, it recognises the user and collects data of the user, which will be combined with the users account at YouTube. To avoid the collection of that data you must log out of your YouTube account. We integrate YouTube videos in the advanced data protection mode (Share/embed/more/advanced data protection mode) which links to “www.youtube-nocookie.com” and stops the videos to set cookies. You can find more information about the privacy policy of YouTube and Google here: https://policies.google.com/privacy?hl=en

    The usage of YouTube on our website is based on our legitimate interest to improve our offering and the user experience on our website, under the European General Data Protection Regulation GDPR of Article 6(1)(f).
  9. Usage of Web Fonts
    We are using external web fonts from Google Fonts and Font Awesome on our website. The embedding code causes a server request. The server is usually in the USA. By visiting our website your IP address will be transferred and stored on a Google and Font Awesome server. For more information about the privacy policy of Google visit: https://policies.google.com/privacy?hl=en. For more information about the privacy policy of Font Awesome visit: https://fontawesome.com/privacy.
  10. Recipients
    Furthermore we might transfer personal data in some cases to support services for the purpose of updating or maintenance of our systems. Your ip-address might be transferred to Google, LLC. Also, your data will be transferred to our tax consultant, financial auditor for the purpose of a company audit as well as the tax office, responsible for us.
  11. Safe Data Transmission
    We transmit only encrypted personal data by using the SSL (Secure Socket Layer) coding system. We also save our website and other systems by using organisational and technical measures against loss, destruction and access by unauthorised people.
  12. Rights of the person concerned
    according to the European General Data Protection Regulation (DSGVO), you have the following rights and remedies:
    • Right of Information (Art. 15 DSGVO)
    • Right of Adjustment (Art. 16 DSGVO)
    • Right of Deletion (Art. 17 DSGVO)
    • Right of Limitation of the Processing (Art. 18 DSGVO)
    • Right of Data Transmission (Art. 20 DSGVO)
  13. Given consents
    You can revoke your given consents at any time and with effect for the future. The revocation does not affect the legitimacy of the processing of your personal data before the revocation.
  14. Right of Objection of the person concerned (Art. 21 DSGVO)
    According to the European General Data Protection Regulation (DSGVO), you have the right to object at any time to the processing of your personal data that are processed by us, based on Art. 6(1)(f), for grounds relating to your special situation, with effect to the future.

    We will not process your personal data furthermore, unless we have compelling legitimate grounds that outweigh your interests, rights and liberties or if the processing is essential for establishing, exercising or defending legal claims.

    You can also revoke your consent to receive our newsletter or postal adverts or other direct advertising with effect for the future.

    If you want to make use of your right to object or revoke, it’s enough to send an email to datenschutz@dynamic-billard.de
  15. Right of appeal to a supervisory authority of data protection
    You have the right to file a complaint at a supervisory authority of data protection according to Art. 77 DSGVO. Each person concerned can do so, irrespective of the provision of other established, administrative measures or judicial remedies. Especially at the member state of your recent residence, your work place or the location of the alleged breach, if the person concerned finds that the processing of their own personal data is violating the European General Data Protection Regulation (DSGVO).

    Responsible for Dynamic Billard Organisation GmbH is the following supervisory authority of data protection:

    Unabhängiges Datenschutzzentrum Saarland Landesbeauftragte für Datenschutz und Informationsfreiheit, Fritz-Dobisch-Str. 12, 66111 Saarbrücken, Tel: 0681 / 94781 0, Fax:0681 / 94781 29, E-Mail: poststelle@datenschutz.saarland.de


    A contact form to file a complaint can be found here: https://datenschutz.saarland.de/ueber-uns/kontakt/

    But feel free to contact us first. As its well known, that a phone call can clarify a lot.
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