Terms and Conditions
1. Scope
The following terms and conditions apply to all consumer orders via our online shop-
2. Contractual partner, conclusion of contract
The purchase contract is concluded with:
Konrad-Zuse- Str. 15
D-66459 Kirkel-Limbach
Business manager:
Gregory Koblenz & Benz Botmann
Trade Register: HRB 104512 Amtsgericht Saarbrücken
VAT No: 040 107 13485
VAT ID No: DE 316 412 310
Phone.: +49 (0) 68 41 / 99 30 3-0
Email: vertrieb@dynamic-billard.de
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" button, you are placing a binding order for the goods in the shopping cart. The receipt of your order is confirmed by email immediately after the order has been sent and does not yet constitute an acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within 2 days.
A binding contract can also be concluded beforehand as follows:
- If you have chosen to pay by credit card, the contract is concluded when the credit card is charged.
- If you have chosen the PayPal payment method, the contract is concluded when you confirm the payment order to PayPal.
- If you have chosen the payment method Sofortüberweisung, the contract is concluded at the time of confirmation of the payment instruction to SOFORT AG.
3. Shipping costs
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.
4. Payment
The following payment methods are available in our shop:
- Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment. - Credit card
Your credit card will be charged upon completion of the order. - PayPal
You pay the invoice amount via the online provider PayPal. In principle, you must be registered there or register first, legitimize with your access data and confirm the payment instructions to us (exception, if applicable, guest access). You'll get more information during the ordering process. - Instant bank transfer
We also offer direct transfer. Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Sofort AG uses the secured payment form from Sofort AG, which is not accessible to retailers, to automatically and in real time transfer a transfer to your online bank account. The purchase amount is transferred immediately and directly to the retailer's bank account. If you choose the direct transfer payment method, a pre-filled form will open at the end of the ordering process. This already contains our bank account. In addition, the transfer amount and the purpose are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code. Then enter the same data as when registering for online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. Basically, every internet user can use the direct transfer as a payment method if they have an activated online banking account with PIN / TAN procedure. Please note that a few banks do not yet offer instant transfer. You can find more detailed information on whether your bank supports this service here: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-rechner/
5. Pickup
In principle, you have the option of collection from Dynamic Billard Organization GmbH, Konrad-Zuse-Straße 15, 66459 Kirkel-Limbach, Germany at the following business hours: Monday to Friday, from 9 a.m. to 12.30 p.m. and from 1.30 p.m. until 5:00 p.m.
6. Retention of Title
The goods remain our property until full payment.
7. Warranty
To determine the type, properties and functionality, the consumer may only treat and inspect the goods as he would be permitted in a shop. For example, it is not allowed to chalk a cue.
Goods that are used by the consumer in a way that does not correspond to careful handling to determine the type, properties and functionality of the goods and is not required will not be taken back by us and are excluded from revocation
- Transport damage
If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
- Other damage
For the duration of the warranty, we will remove all defects of Dynamic products that can be proven to be due to a material or manufacturing defect. We undertake, at our discretion, to replace the defective goods free of charge with those which are defect-free, to repair them or to replace them, that are inferior. Replaced parts become our property.
- Excluded are damages to / caused by:
- Mechanical damage due to improper transport
- Improper assembly and neglected care and maintenance
- Negligent or wilful destruction
- External influences such as fire, water, abnormal environmental influences
- Repair by unqualified persons
- Use of parts of foreign origin without the consent of Dynamic Billard Organization GmbH
8. Customer service
As customer service, we offer you the delivery and professional assembly of billiard tables with slate at a flat rate.
The table assembly is requested during the ordering process under the step "Shipping method". In this case, the delivery time is 5-35 working days. The assembly time is approx. 3-4 hours per table.
The following conditions apply:
For billiard tables with a size of 7 feet and 8 feet the flat rate is from € 400. For billiard tables measuring 9 and 10 feet, the flat rate is from € 450, The flat rate is only valid under the following conditions:
- Construction on the ground floor
- Easy access
- Access for vans or trucks must be guaranteed - up to a maximum of 10 meters in front of the door entrance.
In the event of deviating conditions (e.g. structure not on the ground floor or difficult access), please contact us (phone: 06841 99303-0, e-mail: vertrieb@dynamic-billard.de) in order to find out the exact location on site and possibly . to discuss any additional costs. We will send two fitters to you for the construction. The fitters hand over the table to you ready to play.
For billiard tables measuring 12 feet, the flat rate is from € 575. The flat rate is only valid under the following conditions:
- Construction on the ground floor
- Easy access
- Access for vans or trucks must be guaranteed - up to a maximum of 10 meters in front of the door entrance.
- You will provide two helpers
In the event of deviating conditions (e.g. structure not on the ground floor or difficult access), please contact us to discuss the exact location on site and any additional costs that may arise (phone: 06841 99303-0, email: vertrieb@dynamic-billard.de).
9. Contract text storage
We save the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions here on this page at any time. For security reasons, your past orders are no longer accessible via the Internet.
10. Contract language
The languages available for the conclusion of the contract are German and English.
Please note:
The EU Commission offers the possibility of an online dispute resolution on an online platform at the following Link http://ec.europa.eu/consumers/odr/. We are not obligated to participate to such an online dispute resolution and don’t offer this service.
